Voice of the Healthcare Industry Market Outlook 2021: Challenges and opportunities facing a disrupted industry


It's safe to say that 2020-21 has not been business as usual for healthcare professionals.

Since the last Voice of the Healthcare Industry Market Outlook report in December 2019, this industry found itself at the centre of the greatest challenge the world has seen to date this century.

The COVID-19 pandemic has impacted every single member of the healthcare community, both personally and professionally – and at every level of the supply chain, from manufacture to bedside care.

The Voice of the Healthcare Industry Market Outlook 2021 survey was designed by Informa Markets to understand the impact that the pandemic has had on four key areas of the industry: manufacturers and agents, dealers and distributors; clinics and medical practices; private hospitals and public hospitals; government and health regulators; and charities, non-profits and NGOs.

A disrupted healthcare industry


Through GRS Research & Strategy Middle East we asked 1,600 respondents worldwide about the financial and operational impact of the events brought by the pandemic.

The survey also looked to assess how the industry has responded to the pandemic, and how key players have evolved their business strategy. We also asked participants to reflect on how the future will look, and what key trends they are now anticipating.