Tell us about your organisation, focus sectors, and presence in the US healthcare industry.

Lenovo (HKSE: 992) (ADR: LNVGY) is a US$62 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere.

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Through the Lenovo OEM Solutions business, we offer the intensive performance and reliability that are essential in today’s critical healthcare applications. Whatever area you’re focused on – whether patient information systems, life sciences, radiology, virtual care, or veterinary systems – you can gain access to predictable service, leading-edge technologies, secure platforms, and extensive solution development support. You’ll also experience a worldwide network of support services, management and logistics, multi-level customization, solutions integration, and program management.

Give us an insight into your portfolio and solutions targeted at the USA region.

Lenovo provides a highly diverse technology portfolio to support OEM customers to design purpose-built appliances and solve healthcare industry pain points. Lenovo OEM Solutions is an end-to-end answer for innovative, dependable OEM technology & services.

Please list some of your recent accomplishments.

Lenovo is innovative and entrepreneurial. Our PC Business remains #1 in the world, and we achieved the Gartner #9 position for the vendor with the best supply chain in the world. We have launched over 150 new products this year and achieved many CES 2023 awards, Lenovo received the award for AI-Driven System to Increase Efficiency, and Sustainability in Packaging. Lenovo was also named the most admired company by Fortune Magazine in 2023. 

In your opinion, what are the key challenges troubling the healthcare industry in the US now? What steps has your organisation undertaken to address them?

The biggest challenge we see in the US Healthcare industry from a technology lens is the digitalisation of products and services as well as increasing operational efficiencies across all networks. The industry is faced with a lag in transformation, and this is increasing the pressure on investing in new technology and new applications. Lenovo has committed to creating healthcare solution blueprints, to help our healthcare customers & OEMs to make informed decisions on investments in technology for improved business outcomes and a fully connected technology ecosystem. The post-pandemic world is reliant on technology more and more and healthcare is a major part of why Lenovo creates smarter technology for all.

Tell us about your recent and upcoming investments and partnerships, if any.

Lenovo is fueled by partnerships across industries, technologies, and markets. We will continue to invest in partnerships to support healthcare solutions as we announced with LG and other large OEMs investing in healthcare transformation. Lenovo has announced its goal to reach net-zero greenhouse gas (GHG) emissions by 2050, validated and approved by the Science Based Targets initiative (SBTi), a partnership between the UN Global Compact, CDP, and Worldwide Fund for Nature.

In the next 12 months, Lenovo will continue to drive commitments to connect with our Healthcare customers earlier in their solution development stages and their transformation journey, so we may become a trusted advisor for Innovation and investments in technology. We believe we develop the best technology in the world, and we want our customers to create solutions powered by Lenovo technology.

Anything else you would like to add?

The global pandemic has become a catalyst for digital transformation and accelerated the push to develop new solutions that operate efficiently in dynamic technology ecosystems. Lenovo is committed to being the leader in solutions for all our healthcare customers globally.