On the Customer Center, where can we register and manage our Online profile?

You can access your Online profile through the Customer Centre. Once you have booked your stand, the primary contact mentioned in your signed contract will receive a welcome email from Customer Centre. If you have not received this, please contact our customer service team at [email protected].

Please make sure to check your spam folder too.

Is it mandatory to fill in the exhibitor registration form for each individual, in order to get access to the event?

Yes. Go to the Customer Centre & register yourself (and your colleagues) on the VISIT portal first within the 'Exhibitor Badge' section, in order to receive your log in details to the Online Platform.

I completed my registration, what's next?

Once you complete your registration you will receive a welcome email from [email protected] with your access to the FIME Online platform as an exhibitor.

Please log in and complete company and product information. Our mobile app uses the same information from the platform, so it is important to have a complete profile.

Need step-by-step assistance? Download the Exhibitor Guide.

Since the Online and Live event will be held from September 1-3, 2021, what options do Live event exhibitors have to access visitors at the Online platform?

The Online platform is available FOC to all Live event exhibitors, although developing connections though face-face interactions is the focus of the Live show. The objective of the Online event is to assist in qualifying and pre-scheduling meetings in the lead up to the physical show, as well as fostering connections at the Live show through the Online platform.

I understand the exhibition will occur with social distancing guidelines. If an exhibitor has an 18 square meter booth space, how many individuals will be allowed in that space at a single time?

There are certain regulations for the number of individuals that can be present on a stand depending its size. Please refer the Stand Capacities slide for more information. We would recommend to keep your stand open with a simple display of products to accommodate more people at the stand.

Are giveaways permitted or discouraged?

We would discourage exhibitors from having giveaways on their stand to keep touchpoints at a minimum. However, certain exceptions could be made if the items are individually packed, sanitised and safe for everyone to use.

From which countries do you expect to attract international visitors for the live event?

For the Live event, we expect about 80% of the audience from the US and LatAm region. 

Are there any changes to build and break down procedures?

There are no changes in the build and breakdown procedures. However, there will be no working overnight to allow for fumigation and sanitization of the halls for the next day.